Luminova Back to Home

Terms & Conditions

Last updated: March 1, 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website luminovalabs.net ("Website") operated by Luminova Ltd ("Company", "we", "us", or "our"), a company registered in Bulgaria with its principal office in Sofia.

By accessing this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use this Website.

2. Services

Luminova Ltd is a technology company that provides consulting services and develops software products across pharma, fintech, insurance, and e-commerce industries. Our products — including PilotFI, Pragma Clinical, and PharmShelf — are operated under separate terms available on their respective websites.

3. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos (including the Luminova starburst mark), design, and software, is the property of Luminova Ltd and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

4. Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use of this Website by, any third party. Prohibited conduct includes, but is not limited to:

  • Using the Website in any way that may cause damage or impair its availability
  • Attempting to gain unauthorized access to any part of the Website
  • Using the Website to transmit any unsolicited or unauthorized material

5. Third-Party Links

This Website may contain links to third-party websites, including our product websites (pilotfi.app, pragmaclinical.com, pharmshelf.app). We are not responsible for the content or privacy practices of these external sites. Each product website is governed by its own terms of service.

6. Consulting Services

Any consulting or professional services provided by Luminova Ltd are subject to separate engagement agreements between the Company and the client. Nothing on this Website constitutes a binding offer or contract for services.

7. Limitation of Liability

The information on this Website is provided on an "as is" basis. To the fullest extent permitted by law, Luminova Ltd excludes all representations, warranties, and conditions relating to this Website and its content. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Website.

8. Disclaimer

While we strive to keep the information on this Website accurate and up to date, we make no guarantees of any kind about the completeness, accuracy, reliability, or suitability of the information. Any reliance you place on such information is at your own risk.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Bulgaria and applicable European Union regulations. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria.

11. Contact

If you have questions about these Terms, please contact us at:

Luminova Ltd
Sofia, Bulgaria
hello@luminovalabs.net

© 2026 Luminova Ltd. All rights reserved.  ·  Terms & Conditions  ·  Privacy Policy